Privacy Policy

Privacy Policy

1. Introduction
Welcome to 3Lines! We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services, including LIC Payments, Credit Card Payments, and Domestic Money Transfers (DMT). By using our services, you agree to the practices described in this policy.
2. Information We Collect
We collect various types of information to provide and improve our services:
a. Personal Information:
When you create an account, use our services, or contact us, we may collect personal information such as your name, email address, phone number, billing address, and payment details (including credit card information and bank account numbers).
b. Transaction Information:
We collect information about the payments you make through our platform, including LIC premiums, credit card payments, and DMT transactions. This includes transaction amounts, dates, payment methods, and related details.
c. Technical Information:
We collect information about your device and how you interact with our services. This may include your IP address, browser type, device type, operating system, and usage data (e.g., pages viewed, links clicked).
d. Cookies and Tracking Technologies:
We use cookies and similar technologies to enhance your experience on our website. Cookies help us remember your preferences, track your usage patterns, and deliver personalized content.
3. How We Use Your Information
We use your information for various purposes, including:
a. To Provide and Improve Our Services:
• Process your LIC payments, credit card payments, and DMT transactions.
• Manage your account and provide customer support.
• Enhance the functionality and security of our platform.
b. To Communicate with You:
• Send you important updates, notifications, and confirmations related to your transactions.
• Respond to your inquiries and provide assistance.
• Send you marketing communications (with your consent) about our services and promotions.
c. To Ensure Security and Compliance:
• Protect against fraud, unauthorized access, and other illegal activities.
• Enforce our terms of service and other policies.
• Comply with legal obligations and regulatory requirements.
4. How We Share Your Information
We do not sell your personal information to third parties. However, we may share your information with:
a. Service Providers:
We may share your information with trusted third-party service providers who assist us in delivering our services, such as payment processors, customer support, and IT services. These providers are required to protect your information and use it only for the purposes we specify.
b. Legal and Regulatory Authorities:
We may disclose your information if required by law, regulation, or legal process, or if we believe such disclosure is necessary to protect our rights, enforce our terms of service, or protect the safety of our users.
c. Business Transfers:
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner or entity as part of the transaction. We will notify you if such a transfer occurs and if your information becomes subject to a different privacy policy.
5. Data Security
We take data security seriously and implement a variety of measures to protect your information:
• Encryption: We use advanced encryption technologies to secure your personal and financial information during transmission and storage.
• Access Controls: Access to your information is restricted to authorized personnel only, and we regularly review our security practices to safeguard against unauthorized access.
• Monitoring: We continuously monitor our systems for potential vulnerabilities and attacks, and we regularly update our security protocols to address emerging threats.
6. Your Rights and Choices
You have certain rights and choices regarding your information:
a. Access and Correction:
You can access and update your personal information at any time through your 3Lines account settings. If you need assistance, you can contact our customer support team.
b. Opt-Out of Marketing Communications:
If you no longer wish to receive marketing emails from us, you can opt out by following the unsubscribe instructions in the email or by updating your preferences in your account settings.
c. Data Deletion:
You can request the deletion of your personal information by contacting our customer support team. Please note that we may need to retain certain information for legal or regulatory reasons. >7. Children's Privacy
3Lines is not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. We will notify you of any significant changes by posting the updated policy on our website and indicating the effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.